Privacy Policy

Effective January 1, 2026

Atwater Epoxy Floors and Concrete, cityofatwaterepoxyflooringandconcretepolishing.com, hello@cityofatwaterepoxyflooringandconcretepolishing.com

Who this policy covers

Atwater Epoxy Floors and Concrete is a flooring contractor based in the City of Atwater, CA. This policy explains what information we collect when you use our website, what we do with it, how long we keep it and what you can ask us to do with it.

It applies to this website, starting at our home page, and to the information you send us through it. If you call us at (209) 203-1590 or meet our crew on site, we handle what you tell us the same way. You can learn more about the business on our About page.

Information we collect

When you fill out our contact or estimate form, we collect what you type in. That's usually your name, phone number, email address, the address or city of the property, and a description of the floor or concrete work you want done. If you attach photos, we receive those too.

When you browse the site, some information is collected automatically. This can include your browser type, device type, the pages you visit, how long you stay, the site that sent you here and a general location based on your IP address. This information doesn't tell us your name.

We don't ask for payment card numbers, Social Security numbers or other sensitive information through this website.

How we use your information

We use what you send us to answer your request. That means calling, texting or emailing you back, scheduling a visit to look at your floor, and preparing your quote.

If you hire us, we use your contact details and property address to schedule the work, keep you updated, send invoices and follow up on the job afterward.

We use the automatic browsing information to see which pages people find useful and to fix pages that aren't working, so the site gets easier to use. We don't sell your personal information, and we don't share it with anyone so they can market to you.

Cookies and analytics

Cookies are small files that a website stores in your browser. This site and the tools it runs on may use cookies to keep the site working, to remember basic settings and to count visits.

We may use an analytics service to see how visitors use the site in general, such as which pages get the most visits. These services collect information through cookies and similar tools under their own privacy policies.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not.

Who else sees your information

Our contact form is run by an outside form service, so what you submit passes through that service before it reaches us. Our website host and any analytics service we use also handle some information so the site can run.

Beyond those providers, we share your information only when we need to do your job, for example with a supplier who needs a delivery address. We also share it when the law requires it or to protect our business and our customers from fraud or harm.

How long we keep it

If you send a request and don't hire us, we keep your details only as long as we need them to follow up, and then we delete them.

If you become a customer, we keep your job records for as long as we need them for warranty questions, taxes, accounting and legal obligations. After that, we delete or destroy them.

No website or email system is perfectly secure, but we limit who on our team can see customer information and use reasonable safeguards to protect it.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep a record for legal, tax or warranty reasons, and if we do, we'll tell you why.

If we contact you and you'd rather we didn't, tell us and we'll stop. California residents may have more rights under state privacy law, and we'll respond to those requests too.

We'll need to confirm who you are before we share or delete anything, so your information doesn't go to the wrong person.

Children's privacy

This website is meant for adults arranging work on their homes and businesses. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

If we change how we handle your information, we'll update this page. Any change applies from the time it's posted here.

How to reach us with a privacy question

If you have a question about your information or want to make one of the requests above, call us at (209) 203-1590 or send a message through our Contact page. Tell us what you need, and we'll get back to you within one business day.